Thrives in diverse environments where integrity and communication are valued. Focuses on consistent, quality work. Strong desire to simplify and innovate IT methodology and subsequent business operations.
Provide top notch troubleshooting for hardware and software issues on x86 centric platforms; and direct experience with OS migration.
Experience with specification, design and implementation of data and application distribution, backup schema, security access, exchange mail, printing, DNS, VPN, FTP and more.
Proven ability to implement and support distributed environments both LAN and WAN. Wired (cat5e), Wireless (802.1), Mobile (WAP), Internet (DSL)
Manage IT systems for Land Surveying company. Work directly with principals to determine all aspects of IT systems; specifications, purchasing, budget control, systems installation, configuration & support.
** Successfully actualized Microsoft SBS2003 distributed systems environment.
(Including Exchange mail, Outlook Web Access, WAP device accessible).
** Implemented RAID5 single source data storage with multiple virtual access points.
** Implemented "Grandparent-Parent-Child" data backup schema.
** Installed configured site-wide AntiMalware software AVG Business Internet Security.
** Effected external data access via VPN and FTP.
** Implemented internet presence (name registration, site hosting and web site development).
Manage IT systems for Tractor Sales store and Service shop. Work directly with principals to determine all aspects of IT systems; specifications, purchasing, budget control, systems installation, configuration & support.
** Architected complete IT systems overhaul: including network infrastructure (Cat5E cable, patch panel, PBX, router, firewall, DSL, internet); Server and Desktop builds.
** Successfully actualized Microsoft SBS2003 distributed systems environment.
** Implemented RAID5 single source data storage with multiple virtual access points.
** Implemented "Grandparent-Parent-Child" data backup schema.
** Installed configured site-wide AntiMalware software AVG Business Internet Security.
** Effected external data access via VPN and FTP.
** Implemented internet presence (name registration, site hosting and web site development).
Architected installation of complete IT systems overhaul for vinyl window manufacturing facility. Western Window was tasked with implementing a manufacturing ERP system (Friedman Frontier).
** Worked directly with management and vendors to determine systems specifications and requirements.
** Coordinated installation of integrated T1 for WAN/Voice connectivity to include IP registration, router installation (SonicWall), internet setup.
** Installed and configured AS400 ERP server for Friedman Frontier ERP system.
** Novell 6.0 server (Data & Backup).
** Microsoft SBS2003 (Exchange, DNS, Printers, Distributed Apps such as Optio Forms).
** McAfee AntiMalware solution for small business.
** DOS 6.2 LanMan for networking Manufacturing Tools.
** Multiple form and lable printers (HP, Zebra).
Architected newly acquired Engineering Design Firms' Computer Systems to actively participate in Micron's Corporate distributed applications and design resources.
** Designated liaison between corporate Information Systems support groups and site-specific Information Systems management.
** Responsible for installing, configuring, enhancing and/or trouble-shooting networked infrastructure components, gateway servers and services, name servers, DHCP servers, TCP/IP and network security.
** Responsible for providing continuous overlap support concerning WAN, LAN, Domain, Server and Desktop issues between remote and corporate sites.
Provided Tier II level computer systems support to a wide range of customers. This included follow-up on assigned trouble ticket support cases (Clarify); providing application level support for desktop systems such as Microsoft Office, Reflections, VAX terminal Server connectivity; driver upgrades and compatibility issues; scheduling and performing system hardware and software installations, upgrades; support and maintenance of printers, print servers; routinely documenting work and solutions via trouble ticket reports, e-mails, and meetings.
"Integrity is discerning what is right and what is wrong; acting on what you have discerned, even at personal cost; and saying openly that you are acting on your understanding of right from wrong."
Dr. Stephen L. Carter, circa 1996
Wade J. Ray owner FixThisSystem— help@fixthissystem.com — cell: (208) 249-6718